The following text is for questions 1 and 2.
To: All Department Managers
There will be a meeting this afternoon, February 7th, 2017 at 1 pm in the meeting room.
The meeting will discuss the customers’ complaints since the topic is very important, presence is a must. Please, come on time and do not forget to bring documents needed.
Thank you.
Director
1. What is the announcement about?
A. Meeting presence
B. Meeting invitation
C. Meeting document
D. Meeting discussion
E. Meeting development
2. The topic which will be discussed in the meeting is …
A. department managers
B. important complaints
C. customers’ complaints
D. customers’ demands
E. director’s plans
The following text is for questions 3 and 4
Mr. Hasan Renaldi
PT. Jaya Sentosa
Jl. Hasanudin 73
Makasar
Dear Mr. Hasan Renaldi,
In response to your letter of December 20, 2015 we apologize for the error in shipment. We are sending immediately the additional 500 boxes of glossy photo papers, that were not included in the shipment.
We value our relationship with your company, and we regret the inconvenience. You can be assured that this will not happen again in the future. We also enclose some catalogues of our new products.
Sincerely yours,
Hilman
Manager of order Department
3. The purpose of sending the letter is to...
A. request the paper excluded in the previous shipment.
B. complete another request from PT Jaya Sentosa.
C. request more orders of glossy photo papers.
D. ask for apology for the error in shipment.
E. enclose some new cataloques.
4. We know from the text that the first shipment was … .
A. not complete
B. not insured
C. damaged
D. wrong
E. late
The following text is for questions 5-7
Montessori – The Young Doctor I
Only two months after graduating, Maria was faced with a new and different kind of challenge. She was invited to be a delegation to the International Women’s Congress, she had a great success once again. She gave two speeches-about education for women and about the condition of working women in Italy. Both speeches were received with great enthusiasm. Newspaper reporters from all over Europe interviewed her and praised her in their articles. They described the young doctor from Italy as both intelligent and charming. They were amazed, too, that she had used no notes for her long speeches.
When she returned from Berlin, Maria settled down to serious work in Rome. She continued to work in several hospitals, including a woman’s hospital and a children’s hospital. She also had some private patients. Some of these patients wrote letters of thanks that Maria’s mother kept for many years. From these letters, it is clear that Maria was no ordinary doctor. She often stayed for hours with her patients, particularly those who couldn’t afford nursing help. One time, for example, Maria arrived at the home of the young mother of very sick baby twins. She saw at once that the mother was desperately tired, so Maria sent her to bed. Then she bathed the babies, prepared their food, and stayed with them all day.
5. The text tells us about ….
A. a great success doctor
B. the patient nurse
C. a desperate mother
D. a charming woman
E. the ordinary doctor
6. Why was Maria consider as an extra ordinary doctor?
A. The patients wrote letters to Maria’s mother
B. Maria had used no notes for her long speeches
C. A Reporter reported a young doctor from Italy
D. She often stayed for hours with her patients
E. The people amazed to the doctor
7. “ Particularly those who couldn’t afford nursing help” ( par. 2) The underlined word means …
A. take
B. obtain
C. pay for
D. support
E. keep up with
The following text is for questions 8-10
Mice might look cute, but they can be harmful pest that destroy household items, eat, and mess with food and can spread severe diseases through their feces and parasites they carry. Here are some useful tips on how to repel house mice.
First, use peppermint; put the peppermint near wall corners. Then, pour generous amount of peppermint oil on cotton balls. After that place the saturated cotton balls on areas where mice are possibly seen-around counter tops, under the sofas in your living room. Finally, put them behind shelves, wall corners or on the floor beneath your kitchen sink.
8. The text mainly tells us about?
A. How to use the peppermint oil in destroying pests
B. How mice spread the diseases
C. How to destroy harmful pests
D. Why mice is a harmful pest
E. How to repel mice
9. How many steps are there on the text?
A. Two
B. Three
C. Four
D. Six
E. Seven
10. … can spread severe diseases through their feces and parasites they carry. (Paragraph 1)
What does the underlined word refer to?
A. Food
B. Feces
C. Mice
D. Diseases
E. Parasites
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